Find answers to common questions about our services and the loan process.
Your borrowing capacity depends on your income, expenses, credit history, and the lender's criteria. We can assess this for you and give an estimate.
There may be application fees, valuation fees, settlement fees, monthly account fees, and LMI (if borrowing over 80%). We explain all costs upfront.
LMI is insurance that protects the lender when your deposit is less than 20%. It does not protect the borrower.
In most cases, we are paid by the lender, not the client. We will let you know upfront if any fees apply.
Yes — we compare a range of lenders to find a solution that best suits your needs and financial goals.
Home equity is the difference between your property's current market value and the amount you still owe on your home loan.
Yes. Many clients use available equity as a deposit for an investment property or to upgrade to a new home.
Pre-approvals usually remain valid for 60 to 90 days, depending on the lender.
It's not recommended to submit multiple applications at once, as it can impact your credit score. We compare lenders for you and suggest the best option.
Some lenders offer solutions for clients with less-than-perfect credit. We assess your situation and guide you through the options.